![]() ![]() Purchases made in-game using a virtual currency are generally non-refundable. Other refund eligibility limitations still apply as listed above. If the recipient has claimed the gift, the recipient must request the refund. Refunds are credited back to the original purchaser. Upon the purchaser’s request, we’ll refund unclaimed gifts within 14 days of purchase. ![]() If you’ve already claimed or used those added benefits, the purchase may become non-refundable. Some exceptions may apply in cases where a pre-purchase grants immediate in-game benefits for one or more products. We’ll typically refund any pre-purchased game or product prior to its release, provided you haven't played the game or expansion for more than two hours via pre-purchase early access. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions. We won’t refund subscription time lost due to a suspension and/or permanent account closure. We’ll refund any unused World of Warcraft subscription within 14 days of the purchase. Examples include:Ī refund will revert the service your character or guild received. We’ll refund certain World of Warcraft services within three days of purchase. The term ‘Purchased Virtual Currency’ only applies to in-game currencies purchased with real money. We’ll refund purchases of Blizzard Balance and ‘Purchased Virtual Currency’ within 14 days of purchase, as long as you haven’t spent the currency yet. Opening a single item as part of a larger bundle, Battle Pass, or similar purchase counts as claiming that bundle and makes it non-refundable.īlizzard Balance and Purchased Virtual Currency World of Warcraft WoW Tokens become non-refundable once listed on the Auction House. Hearthstone products are generally non-refundable.
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